Souaad Hamza-Cherif, Lamia Fatiha Kazi Tani, and Nesma Settouti. “Improving Healthcare Communication: AI-Driven Emotion Classification in Imbalanced Patient Text Data With Explainable Models”. Advances in Technology Innovation 9, no. 2 (April 30, 2024): 129–142. Accessed December 5, 2024. https://ojs.imeti.org/index.php/AITI/article/view/13523.